Prepare a poster that would be suitable for display in a waiting area or reception area community services organisation about establishing and…

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A.1.  Prepare a poster that would be suitable for display in a waiting area or reception area community services organisation about establishing and maintaining relationships. In your poster/pamphlet you will need to discuss the following points:

a)      Conducting interpersonal exchanges in a way which encourages, develops and maintains trust and goodwill

b)      Recognising and respecting the various multi-faceted needs of individuals

c)      Strategies for providing clear and current information about service delivery